Join The Team

RIDE is a continually expanding portfolio of innovative spin studios challenging the status quo of indoor cycling. Each RIDE is a full-body workout designed to reboot and strengthen both your body and mind. RIDE combines an intense cardiovascular sweat, micro bike movements and full body toning reinforced by the authority of music.

At RIDE we pride ourselves on bringing people together through sweat, community and rhythm. We RIDE to get lost in the music and the movement. We RIDE to get stronger, we RIDE to get better, and we RIDE to find our best selves. We RIDE united. We RIDE as one.

As a RIDE STUDIO support lead, We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.

RESPONSIBILITIES:

As part of your job as support lead your duties and responsibilities will include the following:

• Provide exceptional customer service and hospitality to RIDE clients.
• Assist the Studio Management Team in daily studio tasks and projects including but not limited to basic computer tasks, communication and social media.
• Maintain a positive attitude and take initiative to brainstorm new ideas and events.
• Provide support to the RIDE instructors to ensure a successful class check-in process including bike setup, class sign-ins, wait-list management etc.
• Keeping the studio clean and spotless at all times
• Bike maintenance
• Work together with all RIDE Staff members to build an efficient and extraordinary RIDE Family
• Assist with the training and coaching of new hires for the front desk staff team
• Maintain product knowledge for all studio retail operations
• Maintain the distinct RIDE aesthetic, appearance, atmosphere and culture

BENEFITS:

• The opportunity to learn and develop in a growing business
• Personal and Professional development and training
• Unlimited Rides

REQUIREMENTS:

• Must have customer service experience
• Must have the ability to prioritize and multi-task within a fast-paced environment
• Must be willing to initiate tasks and perform duties without direction
• Must have excellent communication skills and be able to work with a wide range of personalities
• Must have outstanding customer service and problem solving skills
• Must have a positive, can-do attitude
• Must have a friendly and professional phone and email etiquette
• Must have superior organizational skills
• Must have the flexibility to work a non-traditional schedule - Must have weekend, holiday, and some early morning / midday / late evening availability.

PHYSICAL REQUIREMENTS:

• Must be able to work in a fast-paced environment
• Must be able to kneel, bend, reach, climb and stand for long durations of time
• Must be able to lift/carry a minimum of 30lbs.

Job Types: Full-time, Part-time

At the FRONT DESK (PART TIME) you are accountable for ensuring every rider receives an outstanding and consistent RIDE experience. You are responsible for greeting, checking in, and setting up new riders. You support RIDE Instructors in ensuring the studio is set up for each new class. You work in collaboration with the STUDIO MANAGER & STUDIO LEAD to ensure that your studio is providing the best possible RIDE experience. You are accountable for building and fostering the Ride Cycle Club culture.

HOW TO APPLY

Please email your CV and cover letter to jobs@ridecycleclub.com with "FRONT DESK (PART TIME) - VANCOUVER" in the subject line.

RIDE is a continually expanding portfolio of innovative spin studios challenging the status quo of indoor cycling. Each RIDE is a full-body workout designed to reboot and strengthen both your body and mind. RIDE combines an intense cardiovascular sweat, micro bike movements and full body toning reinforced by the authority of music.

At RIDE we pride ourselves on bringing people together through sweat, community and rhythm. We RIDE to get lost in the music and the movement. We RIDE to get stronger, we RIDE to get better, and we RIDE to find our best selves. We RIDE united. We RIDE as one.

As a RIDE Studio Support, we are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.

RESPONSIBILITIES:

As a member of the Ride Support team, your duties and responsibilities will include the following:

• Provide exceptional customer service and hospitality to RIDE clients
• Assist the Studio Team in daily studio tasks including but not limited to studio, spin room and change room maintenance & cleaning and overall studio support
• Provide support to the RIDE instructors to ensure a successful spin room set-up and bike set-up
• Keeping the studio clean and spotless at all times
• Regular bike maintenance
• Work together with all RIDE Staff members to build an efficient and extraordinary RIDE Family
• Assist RIDE clients in a professional and efficient manor while maintaining the RIDE studio culture
• Maintain the distinct RIDE aesthetic, appearance, atmosphere and culture

REQUIREMENTS:

• Must have the ability to prioritize and multi-task within a fast-paced environment
• Must have excellent communication skills and be able to work with a wide range of personalities
• Must have a positive, can-do attitude
• Must have a friendly and professional phone etiquette
• Must have superior organizational skills
• Must have the flexibility to work a non-traditional schedule - Must have weekend, holiday, and some early morning / midday / late evening availability.
• Minimum of 8 hours/week in exchange for an unlimited RIDE membership
• Must be able to lift/carry a minimum of 30lbs.

HOW TO APPLY

Please email your CV and cover letter to jobs@ridecycleclub.com with "RIDE SUPPORT (ENERGY EXCHANGE)" and your local studio name in the subject line.